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What is NMB Loyalty Program?

A customer relationship-based loyalty program from the National Microfinance Bank that gives them points based on their transactions with the National Microfinance Bank.

Program Goals:

  • Gaining customer loyalty and increasing customer retention
  • Encouraging customers to make their payments electronically
  • Encouraging customers to use NMB’s electronic services
  • Creating a culture of money management and savings for the client

Target group: NMB’s Clients.

How to earn Points:

Financial Transaction

1 point * x JD

Repayment transaction though e-fawateercom

30 JD

Repayment transaction though NMB’s Mobile app

10 JD

Other Transactions

Total point

Register in NMB’s mobile app

25 JD

 

Redeem Points:

Points can be redeemed for 50 fils (5 piasters) for each point, with a minimum of 5 dinars.

Terms and Conditions:

1- The points balance remains valid for a period of 3 months from the date of the customer's withdrawal or loan repayment, unless a new loan is activated for the customer.

2- No new points will be earned for any movement during the 3-month period (withdrawal period) mentioned in point (1).

3- The redeemed amount is transferred to the customer's e-wallet.

4- "Bank", wherever mentioned in this program, means the National Microfinance Bank

5- The internal terms and conditions of the bank shall apply.